Welcome to TechNeko! We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Personal Data Protection Act (PDPA) of Singapore.

1. Information We Collect

We may collect the following types of personal data when you use our services, website, or communicate with us:

  • Personal Identification Data: Name, email address, phone number, company name.
  • Website & Inquiry Data: Website URL, project details, service preferences.
  • Technical Data: IP address, browser type, and usage statistics collected via cookies (see Section 6).

2. How We Use Your Data

We collect and use your personal data for the following purposes:
✅ To provide services – Process inquiries, deliver web design/SEO services, and communicate with you.
✅ To improve our website & services – Analyze user behavior, optimize website performance, and enhance customer experience.
✅ For marketing & updates – (Only with your consent) Send promotional content, service updates, and industry insights.
✅ For compliance & security – Prevent fraud, comply with legal obligations, and safeguard our website.

3. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share it in these cases:

  • Third-Party Service Providers: Hosting, payment processing, or analytics services needed to run our business.
  • Legal Compliance: When required by law, court order, or government request.
  • Business Transfers: If TechNeko merges or is acquired, your data may be part of the transferred assets.

4. Data Protection & Security

We implement strict security measures to protect your personal data, including:
🔒 Encryption of sensitive information.
🔒 Access control & authentication measures.
🔒 Regular security audits & compliance checks.

5. Retention of Your Data

We retain your personal data only as long as necessary for business and legal purposes. Upon request, we will delete your data unless required for compliance or dispute resolution.

6. Cookies & Tracking Technologies

We use cookies to improve website performance and user experience. You can control cookie settings via your browser.

7. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted here with the last updated date.

8. Contact Us

For privacy-related inquiries, please contact:
📧 Email: enquiry@techneko.com.sg
📌 By using our website or services, you agree to this Privacy Policy.